Handmade

As all designs are hand crafted, customers should be aware that their purchase may vary slightly in shape, colour and pattern to the image shown.

 

Deliveries

Postage

Applicable to UK orders – Europe and Worldwide postage please email.

total weight
First Class Post
Parcel Post
1 – 2 days
3 – 5 days
100 g £2.00
250 g £2.50
500 g £3.00
750 g £3.50
1.00 kg £4.00
1.25 kg £5.50
1.75 kg £6.00
2.00 kg £7.00 £5.00
4.00 kg £7.80

 

Royal Mail first class

All orders are sent by Royal Mail first class. Items will normally be posted out within 3-5 working days.

However if an item is out of stock and has to be made this may take longer and you will be emailed with an expected delivery date.

Delays can occur at other times of the year for example at Christmas and if you need an item urgently, please do speak to us before placing your order.

 

Returns

If for any reason you are not happy with your purchase, please do email us to see if we can rectify the problem first.

Items can be returned for a full refund within 30 days provided they are returned in their original condition and suitably packaged so as not to be damaged in transit. Postage must be paid by the customer and refunds will not be made until the goods are received.

If goods are faulty or an incorrect item has been recieved the customer will also be refunded postage costs.

 

Exceptions

Customers cannot return or cancel Commissions or goods made to customers specifications once ordered.

For hygiene reasons Earrings cannot be returned or exchanged.

 

Payments

If customers are paying by cheque, ownership of goods are retained by us until full payment has been received and cleared.

 

Privacy Policy

Your personal information will not be shared with any third parties. We would like to add you to our mailing list to occasionally inform you of my new products, events and workshops. Please contact us if you would rather not receive these.